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Fix Slow or Glitchy Page Editing

Step 0 of 4 completed
1
Try these first
  1. Refresh the page and try editing again — a one-off browser glitch is the most common cause.
  2. Try a different browser (e.g. Chrome if you were using Edge) to rule out a browser-specific issue.
  3. Clear your browser cache, or try again in a private/incognito window.
2
Check whether it's one page or every page
  1. Open a different page in the editor and see if it’s also slow or glitchy.
  2. If every page is affected, it’s likely a browser or connection issue — see the previous step.
  3. If it’s only one page, that specific page is what needs attention — move to the next step.
3
Understand why one page can be slow

Pages that have been edited very frequently over a long time can build up thousands of stored revisions — WordPress keeps a new one every time you save. As that number grows, that page’s editor can become noticeably slower to load and save, and in some cases the editor display itself can glitch. This isn’t something you can fix from within the editor yourself — it needs cleaning up on our end.

Warning
Avoid repeatedly clicking Update/Save while the page is being slow — this only adds more revisions and can make things worse.
4
Get it fixed

Contact your Innermedia support team with the affected page’s link. We’ll clean up old revisions (keeping a full backup first) and check the editor display for any related issues.

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Completed

If you are still experiencing issues, our support team is here to help.

Email Support 01707 875 721

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