INNERMEDIA
Contact Support
Support Base
Integrations & Feeds
How to Fix an Instagram Feed Error
Step 0 of 5 completed
1
Log in to Instagram
Log in to the Instagram account connected to your website’s feed.
2
Open Accounts Centre
Go to your profile → Settings → Accounts Centre (or visit accountscenter.instagram.com directly).
3
Find Activity history sharing
Go to Your information and permissions → Activity history sharing between Meta technologies, and make sure it’s switched on for the account.
4
Reconnect the feed on your website
Go back to your Instagram feed plugin’s settings in wp-admin and disconnect/reconnect the account, or simply save the settings again to refresh the connection.
5
Check the feed loads
View the live page displaying the feed to confirm images are showing again.
Completed
If you are still experiencing issues, our support team is here to help.
Was this article helpful?