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How to Reset Your Password

Step 0 of 4 completed
1
Go to the Login Page

Navigate to yoursite.co.uk/wp-admin. You’ll see the InnerMedia CMS login screen. Below the login form, click the ‘Forgot password?’ link to begin the password reset process.

Go to the Login Page
2
Enter Your Email

Enter your username or email address and click the orange ‘Sign In’ button. The system will send a password reset link to the email address associated with your account. Check your inbox (and spam/junk folder).

Enter Your Email
Pro Tip
The reset link expires after 24 hours. If it has expired, simply request a new one.
3
Set a New Password

Click the link in the email. You’ll be taken to a page where you can enter a new password. WordPress will suggest a strong password — you can use it or type your own. Click Reset Password when done.

Set a New Password
Pro Tip
Use a strong, unique password. A password manager like 1Password or LastPass can help.
4
Log In With Your New Password

Return to yoursite.co.uk/wp-admin and log in with your username and new password. You’re all set!

Log In With Your New Password
Pro Tip
Bookmark the login page so you can find it easily next time.

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If you are still experiencing issues, our support team is here to help.

Email Support 01707 875 721

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