Support Base
Contact Support
Back
Images & Media

How to Remove Unused Images

Step 0 of 4 completed
1
Find the file in the Media Library
  1. Go to Media → Library and switch to List view.
  2. Use the search box or filters to find the file you want to remove, and click it to open its details.
2
Check it is not still in use
  1. Check the Uploaded to column — if it is blank or points to an old or deleted page, the file may be unused.
  2. Be careful: a file used in a banner, header, footer or other custom image field can still show as unattached even though it is live on your site.
Pro Tip
Not sure whether a file is still in use? Ask Innermedia support to check before you delete it.
3
Delete the file permanently
  1. Select the file in Media → Library and click Delete permanently. To remove several at once, tick them and choose Delete permanently from the Bulk actions menu.
  2. For anything containing sensitive content, fully removing the file (rather than leaving it in the Trash) matters.
Warning
Deleting a file that is still used on a page will leave a broken image there, so check first.
4
Want to find every unused file on your site?

imClean, Innermedia’s own plugin, scans your whole site and flags any media files that are not being used, so you do not have to check them one by one. Contact Innermedia support if you would like imClean added to your site.

✓

Completed

If you are still experiencing issues, our support team is here to help.

Email Support 01707 875 721

Was this article helpful?