Images & Media

Upload new images and replace existing ones on your pages.

Large images slow down your site. Learn how to optimise them properly.

Add descriptive alt text to improve accessibility and SEO.

Manage all uploaded files — images, PDFs, videos, and documents.

Embed YouTube and Vimeo videos directly on your pages.

Display multiple images in a grid layout using the Gallery block.

Upload and link to PDFs and other documents on your website.

Add background images to sections using Cover and Group blocks.

Fix images that appear blurry, stretched, or low quality on your site.

Update your site logo and browser tab icon (favicon).

If you've tried to crop an image on your website but it keeps showing the original uncropped version, this is usually caused by image optimisation tools locking a cached version of the file. This guide walks you through restoring the original and re-applying your crop.

Images that look oversized, stretched or distorted are usually caused by image optimisation. Restore the original, recrop it, then optimise it again.

If a PDF link on your website asks visitors to log in, it's usually pointing to a file in SharePoint or OneDrive rather than your website — here's the fix.

Understand what actually happens — and how to recover a file — when a document is deleted from your Media Library.

Clear out media files no longer used on your website — particularly important for anything showing children's faces that shouldn't stay publicly accessible.

Swap an outdated PDF or file (a policy, newsletter, prospectus, etc.) linked from your page text for a new version, without breaking the link that points to it.

Add a file to the dedicated Documents section — separate from linking a PDF directly in your page text.

Replace the homepage video with a new one using the Video File links from Vimeo.

Resolve images that fail to load in site alert/banner sections due to lazy loading conflicts.

Correct stretched, cropped, or oddly-positioned images by matching them to the section's expected dimensions.

Removing a link to a document from a page doesn't take it offline — here's how to fully remove a sensitive file, such as one containing personal data.