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Amend Your Chatbot's Widget

Step 0 of 4 completed
1
Open the chatbot's settings

Go to aiAgent → Agent List and click the Edit icon on the chatbot you want to update.

2
Update the pop-up messages

Under Widget Settings, edit the Widget Pop-up Messages fields — these are the teaser messages that appear next to the chat bubble before it’s clicked (e.g. “Welcome! Click here to chat with our AI assistant.”).

3
Change the widget icon

Use Widget Icon Image Upload to replace the icon shown on the chat bubble.

4
Save your changes

Click Update at the bottom of the panel.

Completed

If you are still experiencing issues, our support team is here to help.

Email Support 01707 875 721

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