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Amend Your Chatbot's Global Settings
Step 0 of 5 completed
1
Open Global settings
Go to aiAgent and click the Global tab, then General Settings.
2
Language
Set the Tone of Voice, Words to Avoid, Words We Love and Grammar rules your chatbots should follow when replying to anyone.
3
Key Data
Update About Us, Core Values, Age Ranges and Key Information — this is the core factual context every chatbot draws on when answering questions.
4
Agents
Update Humanised Response (phrases to avoid so replies don’t sound robotic) and Agent Formatting (how answers should be laid out, e.g. paragraph spacing).
5
Save your changes
Click Save at the bottom of the page.
Completed
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