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Add a Video to Your Chatbot

Step 0 of 3 completed
1
Open Global Videos

Go to aiAgent → Global, then click the Videos tab.

2
Add the video

Click + Add Video and fill in:

  • Video name
  • URL — the video’s link (e.g. a Vimeo share link)
  • Trigger points — one per line, these are the words or phrases that should cause the chatbot to surface this video
  • Description (optional)
3
Save

Click Save. The video will now appear whenever a visitor’s question matches one of its trigger points, across every chatbot.

Completed

If you are still experiencing issues, our support team is here to help.

Email Support 01707 875 721

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