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Fix Formatting Issues After a Content Update

5 steps ~3 min
Step 0 of 5 completed
1
Identify the cause
  1. This usually happens after pasting text in from Word, Outlook, or Google Docs — those programs attach hidden formatting (fonts, sizes, spacing) that WordPress keeps unless it’s stripped out.
2
Clear the formatting on the affected text
  1. In the page/post editor, highlight the affected text.
  2. Click the Clear Formatting button in the toolbar (the “Tx” icon) to strip out the leftover styling.
  3. If the issue persists, delete the affected paragraph and retype it directly in the editor rather than pasting.
3
Paste as plain text next time
  1. When copying from Word, Outlook, or Google Docs, use Paste as Text (the clipboard-with-a-T icon in the toolbar) instead of a normal paste.
  2. This strips the source formatting automatically, so you can then apply headings/bold/etc. using WordPress’s own formatting tools.
4
Save and check the live page
  1. Click Update to save.
  2. View the live page to confirm the text now displays consistently with the rest of the page.
5
Still not right?
  1. If clearing formatting and retyping doesn’t fix it, contact your Innermedia support team with the page link — occasionally leftover formatting is embedded in the page’s HTML and needs removing directly.
✓

Completed

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