Clearing Your Website Cache

1

Understand Server-Side Cache

Unlike your browser cache (which is stored on your computer), your website cache is stored on the server that hosts your site. Your website is hosted with Kinsta, which uses advanced server-side caching to ensure your pages load as quickly as possible.

When you make changes in WordPress — editing a page, publishing a blog post, or updating an image — the cached version of that page may still be served to visitors until the cache is refreshed. This is why your changes might not appear immediately.

Kinsta’s cache typically refreshes automatically, but sometimes you’ll need to clear it manually, especially after making significant changes.

Pro Tip

Server-side cache is different from browser cache. If clearing the website cache doesn't resolve the issue, you may also need to clear your browser cache.

2

Clear Cache from the WordPress Admin Bar

The quickest way to clear your website cache is directly from the WordPress admin bar:

Make sure you are logged in to WordPress
Look at the admin bar at the very top of the screen (the dark bar that appears when you’re logged in)
Click Clear Caches in the top-right area of the admin bar
You will see a confirmation message that the cache has been cleared

This clears the entire site cache. Any page a visitor loads after this point will be freshly generated from your latest content.

WordPress admin bar showing Clear Caches button highlighted

Pro Tip

You can do this from any page on your website while logged in — you don't need to be in the WordPress dashboard.

3

Clear Cache from the Kinsta Cache Plugin

For more control over cache clearing, you can use the Kinsta Cache plugin in your WordPress dashboard:

In the WordPress sidebar, click Kinsta Cache
You will see a simple interface with cache management options
Click the Clear All Caches button to purge the entire site cache
Wait for the confirmation message to appear

The Kinsta Cache page also shows you cached URLs and gives you the option to add custom URLs to automatically purge when content is updated.

Pro Tip

If you only need to clear the cache for a specific page, you can visit that page on the frontend while logged in, and use the Clear Page Cache option from the admin bar.

4

When to Clear Your Cache

You should clear your website cache when:

Changes aren’t appearing — you’ve updated content, but the live site still shows the old version
After a design update — InnerMedia has deployed a theme change or new feature
Images look wrong — you’ve replaced an image but the old one still shows
After plugin updates — some plugin updates require a cache clear to take effect
Forms aren’t working correctly — cached pages may serve outdated form markup

In most cases, Kinsta’s cache will refresh automatically within a few minutes. If you need changes to appear immediately, clearing the cache manually ensures visitors see the latest version right away.

Pro Tip

Clearing the cache temporarily increases server load as pages are rebuilt. This is perfectly normal and won't affect your visitors' experience, but avoid clearing the cache repeatedly in quick succession.

5

Still Not Seeing Changes?

If you’ve cleared the website cache and changes still aren’t appearing:

Clear your browser cache — your browser may still be showing its own cached copy. See our guide on Clearing Your Browser Cache
Try a different browser or incognito/private window — this rules out browser caching entirely
Check you’ve published the changes — make sure you clicked Update or Publish in WordPress, not just saved a draft
Wait a few minutes — sometimes CDN caches take a short time to propagate

If none of the above resolve the issue, please contact InnerMedia support and we’ll investigate further.

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