Security & Performance

Learn what affects your website's loading speed and what you can do to keep it fast.

Learn how to configure your cookie consent banner and manage GDPR compliance on your WordPress website.

Learn why WordPress updates matter and how Innermedia manages them for your site.

Learn how to review user accounts, login activity, SSL status, and backups to keep your site secure.

Learn how Innermedia's backup strategy protects your website and how quickly we can restore it if something goes wrong.

Learn how to add two-factor authentication to your WordPress account for enhanced security.

Learn how to identify and fix mixed content warnings that prevent the padlock icon from appearing on your site.

Learn how web application firewalls and DDoS protection keep your Innermedia-hosted website secure.

Learn how to check your site for malware and what to do if a scan finds something suspicious.

Learn how to create strong passwords and use a password manager to keep your WordPress accounts secure.

How to clear your browser cache in Chrome, Safari, Edge and on mobile, so you always see the latest version of your website.

How to clear your site's server-side cache from the WordPress admin bar or the Kinsta plugin, and when you'll need to.

Lost your phone or authenticator app and can't get past the 2FA step at login? Contact Innermedia support and we'll send you a new QR code.

Common two-factor authentication problems — not receiving a code, losing your phone, or shared accounts — and how to resolve each one.

Spot suspicious emails impersonating known services and know what to do if you receive one.

Move from email-based two-factor authentication to a more reliable authenticator app.

Spot scam 'domain expiry' notices designed to trick you into paying an unofficial third party.

Stop password-reset, form-notification, and other WordPress emails from your site being quarantined or bounced by the recipient's mail server.

What HSTS is, why a security scan might flag your site for it, and how we enable it for you.

What right-click image protection does, why it can appear switched off, and how to get it re-enabled.

What a malicious service worker is, the warning signs, and the steps to clean up and secure your site.