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Correct an Out-Of-Context Chatbot Answer
Step 0 of 4 completed
1
Open Model Retraining
Go to Model Retraining in the sidebar.
2
Find the question
Look through the Approved, Pending or Ignored tabs (or filter by All Bots) to find the question with the incorrect answer.
3
Edit the answer
Click the Edit icon on that entry. In the Edit Correction panel, update the Answer field with the correct response.
4
Save
Click Save. The chatbot will use this corrected answer going forward.
Completed
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