Support Base
Contact Support
Back
Pages & Content

How to set up a site popup

Step 0 of 6 completed
1
Open the Site Alert settings
  1. In the WordPress admin menu, go to Theme Settings > Alert Settings.
  2. This opens the Site Alert page, where you control the popup that appears to visitors across your whole site.
Open the Site Alert settings
2
Add your alert content
  1. Enter a Title for the alert.
  2. Enter the Text you want to show, using the formatting toolbar if needed.
  3. Optionally click Add Image to include a picture with the alert.
Add your alert content
3
Preview it before going live
  1. Set Alert Status to Test.
  2. Click Update.
  3. Visit your site while logged in — you’ll see the popup, but logged-out visitors won’t. Use this to check the wording and layout are right before it goes public.
Preview it before going live
4
Make the alert live
  1. Once you’re happy with it, set Alert Status to Active.
  2. Under Active Dates, set a Date From and Date To to control when the alert shows — it will only appear to visitors within this date range.
  3. Set Frequency to control how often the same visitor sees it: Once a Day, Once a Week, Once a Month, or On every new visit.
  4. Click Update.
Make the alert live
5
Clear the cache to see it live
  1. Click Clear Caches > Clear All Caches so logged-out visitors see the alert straight away, rather than an older cached version of the page.
Clear the cache to see it live
6
Turn the alert off
  1. When the alert is no longer needed, go back to Theme Settings > Alert Settings.
  2. Set Alert Status to Disabled and click Update.
Turn the alert off

Completed

If you are still experiencing issues, our support team is here to help.

Email Support 01707 875 721

Was this article helpful?